Q. How does booknow® work?
  1. First, login to insideND
  2. Next, register for your courses.
  3. At the end of registration you will be able to click on a link that says "Order/Purchase Books at efollett".
  4. You will be taken to the bookstore website where the textbooks for the courses you registered for will be featured. At this time you can select which textbooks you would like to purchase. If you do not wish to purchase a textbook you can uncheck the box "Buy This Item".
  5. Once you have determined the textbooks you would like to purchase click on "Add to Cart and go to Cart". You are then taken to your shopping cart. From there you can still remove a textbook out of your cart by clicking "delete". You can also update the quantity of textbooks you wish to purchase.
  6. Next you will select if you would like your textbooks replaced if a New or Used textbook is unavailable. If the store runs out of Used textbooks they will replace your textbook with a New textbook. The same will apply if the store runs out of New textbooks. They will replace your textbook with a Used textbook if inventory permits. Once you have selected your replacement preference Click " Checkout"
  7. You will then need to "Login" or "Register" on the bookstore site.
  8. After you login/register, you will select your Pick Up/Delivery Option and have the opportunity to add comments.
  9. You will be taken to the Payment Options page where you enter your payment information. Click "Continue Checkout" where you will be taken to your Order Review page
  10. Once you click "Complete My Order" you will be taken to a Thank You page and a confirmation email is sent.
Q. What information about me is being sent from insideND to efollett.com?
A. The only information about you that is being sent from insideND to efollett.com are the courses for which you registered. Names, addresses, phone numbers or other personal information is not sent.
Q. What if I add or drop a course?
A. If you add or drop a course and purchase your textbooks through booknow the textbooks for ALL the courses you registered for will show up. If you have already purchased the textbooks for a course you will need to delete them out of your shopping cart. If you dropped a course and wish to return your textbooks you will need to follow the bookstore's standard policies for returns.
Q. Will my login and password for insideND work on efollett.com?
A. No, you do not use the same login name on efollett.com that you use for insideND because they are separate systems. Once you get to the 'cart page' you may begin the checkout process and will need to login or create an account with efollett.com in order to complete your transaction.
Q. Will students be able to purchase books for a Saint Mary's course for which they have registered?
A. No, the students will not be able to purchase books for a Saint Mary's course. Books for St. Mary's courses must be purchased through the Saint Mary's bookstore.
Q. Will booknow work for Saint Mary's and Holy Cross students who are taking classes at ND?
A. Yes, for the classes at Notre Dame and because you registered via insideND. However, the only payment option is to pay with a major credit card. You cannot charge to a Saint Mary's student account.
Q. What are my payment options?
A. You can pay with any major credit card or your ND ID Card. If you pay with your ND ID Card your Student Account will be charged once you pick up your books at the bookstore.
Q. How do I purchase my textbooks with my ND ID Card?
  1. After you add your textbooks to your shopping cart and have logged in or registered, you will be prompted to a Delivery Options page.
  2. You will then need to select " Store Pick-Up Pay Now".
  3. Once you are taken to the Payment Options page you will need to select "Charge to Student Account" under Payment Type.
  4. Next you will review and complete your order. After you receive the email that your order has been fulfilled, you will need to bring your Campus Card to the bookstore where your account will finally be charged. You will then be able to pick-up your textbooks.
  5. To see how the process works, click here.
*Note: Your account will NOT be charged until you pick-up your order from the bookstore. Top