Training Materials

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Sending Pre-Order Notifications

  • Upon clicking the Send Pre-Order Notifications button, you will see a timestamp of when the button was clicked
  • About fifteen minutes later a second timestamp will appear indicating the time the e-mails were sent
    • Timestamps:
      • Pending - E-mails are in the process of being sent
      • Complete - Indicates that the e-mails have been successfully sent
      • Error - Signifies that there has been an error in the process and all e-mails were not successfully sent out. Please let Product Support know if you get this message

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Technical questions about your website?
Contact the Product Support Center (PSC) by Phone: (888) 327-4242 or email.